Quote, upload, and service-intake route
This route replaces the oversized donor homepage form with a clearer step-based intake connected directly to the rebuilt upload and quote APIs.
Detailed intake for uploads, routing, and quote review.
The rebuilt frontend now carries the user from request to media upload to confirmation without bouncing back through the legacy donor UI.
Working intake form
Send a structured quote request now.
This form captures the first real lead payload for the rebuilt site and pushes it into the new API layer.
Photo-first intake
This route keeps upload expectations visible now so media submission can be wired in without redesigning the experience again.
- Indoor unit and outdoor unit photos
- Label plate or model sticker if visible
- Any leak, ice, rust, or damaged area
- For businesses: product temp or affected equipment
Voice notes
Voice capture is not wired yet, but the new flow keeps room for a short spoken issue summary instead of forcing long typing on mobile.
- When did the issue start?
- Is the unit still running or fully down?
- What changed right before the problem?
- Is this residential or commercial?
Route flow
Choose the service type, describe the symptom, and tell us how urgent the issue feels.
The first rebuild version stays photo-first so users can send context before a long back-and-forth.
The outcome should be a fast call, a guided estimate review, or the right service route.
What users should get back
Fast next-step guidance, not a fake instant promise.
- Urgent issues should be pushed toward a call-first response.
- Standard issues should return the right service route and upload expectations.
- Replacement questions should route into consultation and equipment guidance.
Best for detailed intake, uploads, and replacement questions.
Urgent issues should still lean call-first. This route is strongest when the user needs to describe the problem carefully or attach useful media.
Good fit
- Repair issues where photos help explain symptoms.
- Mini-split questions that need room-by-room context.
- Replacement planning and equipment comparisons.
- Commercial issues that need structured downtime details.
Not the best fit
- Severe urgent failures where calling is faster.
- Situations where the customer cannot safely stop to upload media.
- Claims or promises that require a live diagnosis before quoting.